Privacy Policy
Privacy Policy
Last updated: May 26, 2026
At Calmovi, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store and make a purchase.
1. Information We Collect
When you place an order or interact with our store, we may collect the following personal information:
- Name and email address
- Shipping address
- Phone number
- Payment information (processed securely through our payment providers — we do not store full card details)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and customer service requests
- Send marketing communications (only if you have opted in)
- Improve our website and customer experience
- Comply with legal obligations
3. Third-Party Services and Marketing Tools
We use third-party tools to help us run our business and improve our marketing. These may include:
- Meta Pixel (Facebook/Instagram Ads) — to measure ad performance and show relevant ads
- Google Ads & Google Analytics — to track website traffic and advertising effectiveness
- Email marketing platforms — to send promotional emails to subscribers
These third parties may collect data such as your IP address, browser type, and browsing behavior on our site through cookies and similar technologies. They have their own privacy policies governing the use of this information.
4. Sharing Your Information
We do not sell your personal information. We may share it with trusted third parties only as necessary to:
- Fulfill and deliver your orders (e.g., shipping carriers)
- Process payments securely
- Operate our marketing and analytics tools
- Comply with applicable law or legal process
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and support our marketing efforts. You can control cookie settings through your browser. Note that disabling certain cookies may affect website functionality.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your order history and complying with legal requirements.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at the email below.
8. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. All payment transactions are encrypted using SSL technology.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Calmovi
Email: support@calmovi.com